Questions?

 

 

 

What is the Bottom Dollar Food Customer Panel?

Our Bottom Dollar Food Customer Panel consists of volunteer members who are e-mailed periodically and asked to participate in opinion polls and satisfaction surveys related to Bottom Dollar Food. In appreciation for their time, panel members win our eternal gratitude – plus a chance to win cash incentives.

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How do I become a member of the Bottom Dollar Food Customer Panel?

If you would like to join, please complete the brief sign-up survey located on the Bottom Dollar Food Customer Panel website.  Once you’ve completed the sign-up questionnaire, you’re a member!

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Is there a fee to join or participate in surveys?

Your membership in our Bottom Dollar Food Customer Panel is free.  There will never be a cost to you to participate in our Panel or any of our surveys. 

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How much of my time will be required?

We will contact you periodically via e-mail with invitations to participate in a variety of studies. Although we appreciate your thoughts and opinions and hope you will choose to contribute to our research, you will always have the option to accept or decline our invitation to participate.  You are under no obligation to complete every survey you receive.

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How do I complete the surveys?

When we have a survey available that may be of interest to you, you will receive an email invitation to take part in the survey.  Included in your invitation will be a link to the survey website, simply click on or copy and paste the link into your web browser to complete the survey.  

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How will you use my responses to your surveys?

Your responses to our surveys are confidential.  They are combined with the answers of other respondents and reported only in aggregate (your responses will never be connected to you or your personal information).

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Will I receive junk mail or sales calls as a result of being a member?

Absolutely not.  Any information collected by the Bottom Dollar Food Customer Panel/Digital Research, Inc. is used exclusively to support our research efforts.  We will never sell, lend, or otherwise make available to any outside entity any personally identifiable information you provide.  Although all of us receive junk mail, you can be assured it will not be as a result of your participation in the Bottom Dollar Food Customer Panel.

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How does the sweepstakes work?

All of our surveys involve participation incentives.  Each survey invitation you receive will provide a direct link to the sweepstakes rules for that survey.  To view them, simply click on or copy and paste the link provided in your survey invitation. Surveys and sweepstakes typically have a participation deadline, so be sure to complete our surveys before the entry deadline listed in the rules to qualify. 

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Who manages the Bottom Dollar Food Customer Panel?

The Bottom Dollar Food Customer Panel is maintained and managed by Digital Research, Inc. (DRI), an independent full-service marketing research firm.  DRI is a member of the Council of American Survey Research Organizations (CASRO), and subscribes to CASRO's Code of Standards and Ethics for Survey Research. To learn more about DRI, please visit the Digital Research, Inc. website.

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What is My Panel ID Number? What if I forget it?

Your Panel ID number is a unique identifier used to track your activity in the Bottom Dollar Food Customer Panel.  Each time we contact you, your Panel ID number will be provided to you in our survey invitation, so there’s no need for you to try and remember it.

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How do I update my Bottom Dollar Food Panel contact e-mail address?

If you have changed your e-mail address, please let us know by filling out the form located in the Update Your Panel Profile page of the Bottom Dollar Food Customer Panel website.

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How do I update my Bottom Dollar Food Panel mailing address and Panel member information?

If you have moved recently or changed more than just your e-mail address, you can update your Bottom Dollar Food Panel profile information by filling out the form provided on the Update Your Panel Profile page of the Bottom Dollar Food Customer Panel website.

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When and how often will I be asked to participate in a survey? Why haven't I been asked recently?

We make every attempt to keep our Panel Members active. However, many times, our studies apply to specific household profiles. We also rotate our Panel Member list on a regular basis to afford all members an equal chance to participate.  This means you may have to wait to hear from us. Remember, we can only include you in our studies if we can reach you via e-mail. So, please let us know if your contact information has changed. Visit the Update Your Panel Profile page to provide us with your most current information.

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What if I have difficulty accessing the Web site address where a survey resides?

If you discover that the link we have provided you does not work, first verify that the address was entered properly in your browser. Some AOL users may have to copy and paste the address directly into the AOL browser before the page will load. Also, please be sure to click “Go” or press “enter” after entering a website address.  Our surveys are designed for our panelists only, and can not be located by a search engine.  If you continue to have difficulty and are unable to view the survey site, please send us an e-mail to let us know. Please include specifics such as the name of the study and the nature of your problem. We will respond to you as quickly as possible.

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How do I remove my name from the Panel?

If you no longer wish to be part of our Bottom Dollar Food Customer Panel program, simply visit the Remove page of the Bottom Dollar Food Customer Panel web site to submit your request. Please take a moment to tell us why you are electing to resign from the Panel. Your feedback will help us make adjustments to our Bottom Dollar Food Panel program. After submitting your request, you are no longer an active member of the panel and you will not be contacted again.

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I am under 18 years of age. How can I join?

In order to comply with online research guidelines established by the Children's Research Unit of the Council of American Better Business Bureaus, the Children's Online Privacy Protection Act (COPPA) and our own professional business standards, we currently do not accept panel members under the age of 18.

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Should I be concerned about my Privacy?

Protecting your privacy is essential to our research. We report our survey results in aggregate, and never provide individual information to anyone without your prior consent. Our goal is to make our users' experience secure, informative, and fun. Please take a moment to review our Privacy Policy and feel free to contact us with any questions or concerns.

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What if I have a question that hasn't been answered here?

If you have any additional questions, comments, or concerns about the Bottom Dollar Food Customer Panel, please feel free to Contact us either by mail or email.

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